He has now published the whole presentation "Performing Beyond Expectations"and you guys can read, so click on the link above for the facts and stuff like that. Its important that you read from the source at some stage. It's a real goodie. If you want the executive summary with the half truths thrown in for free then i've attached my very boring notes, they have attached audio files which you wont get (pay for the conference you slackers), you just get the scribbled notes:
What was great was, he followed what made good leadership change looked like and then gave this gem.
THE FALLACY OF LEADERSHIP CHANGE
3 Data / Numbers
4 Prescription / Standardisation